Salesforce Support as a Service
CRM assistance, security audits, admin, bug fixes, maintenance, health checks, and training. Get Salesforce admin support for a flat monthly fee.
How does this work? Check our FAQ
Get Salesforce help
Hire an expert Salesforce consultant for a fraction of the cost of a contractor or employee.
Audits
Get security and usage audits regularly to help identify active or potential risks with your Salesforce implementation.
Customization
Customize your Salesforce implementation with apps, reports, and configurations.
Administration
Daily administration include setting up workflows, configuring custom reports, and installing apps.
Audits
Improve your Salesforce performance and user experience with our comprehensive analysis service. Our team will provide a thorough assessment and expert recommendations for optimization, helping you drive more traffic and revenue.
Salesforce Security Audit
Cost: $995
Our Salesforce security audit will provide information about use of your system that is crucial for diagnosing potential or real security issues. Proactively fixing issues is much easier than cleaning up an incident. Our audit is a one time flat fee report.
Simple pricing
Save time and resources by outsourcing your Salesforce support needs to our team of experts.
Small / Medium Business
$4500/mo
10 requests per month
72-hour help desk
Daily administration
24/7 System monitoring
Monthly audits
Monthly health checks
Enterprise
$9500/mo
Unlimited requests per month
48-hour help desk
Daily administration
24/7 System monitoring
Monthly audits
Monthly health checks
Development Support
Custom Reports
Have a question?
Do you have some questions about our Salesforce products or services? Let us know by entering your email below. We'll get back to you asap!
FAQ
Who am I hiring?
You are hiring Chris Backes.
How is this different than an agency?
We don't charge hourly or provide elaborate estimates. Our products provide research and insights for a flat fee. Our services put you in charge providing a system where I can provide consistent value.
Do you work with agencies?
Yes we have a lot of agency clients. Agencies find having a consistently available contract resource that delivers high quality is more efficient and provides higher ROI than hiring full time staff.
How do you keep track of the work?
If you sign up for our monthly Agency or Business plans, you get access to a private Trello board we will use to collaborate. Here we will share all information, submit work items, prioritize work, and communicate about work request in one shared collaborative space.
How long does it take to do the work?
For our agency clients we typically turnaround work in under 48 hours. For our business clients we turn around work in under 72 hours. If you purchase one of our products, the turnaround time is 48 hours.
What is a request?
Think of a request like a To Do. It could be big or it could be small. It could be "Can you run a keyword research report on pickleball?". Or it could be "Please run a complete website audit for my client's website". Some requests take an hour, some take a couple days. We'll work on one at a time and you get to prioritize that in Trello.
Do you really offer unlimited requests?
Yes we will use Trello to keep track of all your requests and I will work on one request at a time based on your priority.
Do you do web development?
Yes. If you are a monthly Business or Agency customer, we'll do web development work requests as it relates to your website peformance for search optimization. Common requests include installing and configuring WordPress plugins or coding some json-ld schema on a Shopify e-Commerce site.If you need full stack web developer to do products, that's another service we offer.
How do I pay? Can I get an invoice?
Our payments are automated with Stripe when you sign up. For our monthly Agency and Business clients you will be charged every month and provided an invoice automatically. If you buy one of our products you will get a receipt in an email.If you need us to use an alternative system, please email [email protected] with your suggestions.
What else should I know?
I don't like meetings. If you are a monthly Business or Agency client we will set up a Trello board to track all communication and work. We can use Google Docs, Figma, Excel, etc to collaborate on work items.
© 48Web, LLC
[email protected]
515-966-4848
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